
*Unable to get you a comparable seats is defined as moving from preferred to non-preferred or preferred aisle / window to preferred middle You're denied boarding on an oversold flight and we're unable to get you a comparable seat*.We delay your flight causing you to miss a connection and we're unable to get you a comparable seat on another flight*.We cancel your flight and we're unable to get you a comparable seat on another flight rebooked by us*.You cancel, rebook and buy seats on your new flight.You cancel your flight within 24 hours and booked at least 2 days before departure.You pay more for another seat on the same flight (but not if you change to a lower priced or free seat).
A fully booked flight vs an underbooked flight upgrade#
You pay to upgrade to First or Business. Fees for seats are non-refundable with some exceptions. We reserve the right to discontinue the sale of seats or refuse to sell seats to a passenger. Seats are non-transferable and valid only on the flight purchased. Preferred seats are on select flights operated by American Airlines and American Eagle and subject to availability. If you sit in a seat other than the one assigned, you may be asked to move. We will attempt to assign children under 15 with at least one adult they're traveling with. Also, make sure you arrive at the gate 15 minutes before departure or you may lose your seat. You must check in at least 60 minutes before departure for international flights and 45 minutes for domestic flights within the U.S. We reserve the right to change seats for operational, safety or security reasons. We make every effort to ensure you get your chosen seat, but seat assignments are not guaranteed.
If you're unable to choose seats when you book, check back closer to departure or we'll assign you a seat when you check in.